Guide to Online DVD Rental

= Value
= Design
= Service

Value Rating: () Includes prices at all DVD rental levels and our assessment of what you actually get for your money.

Design Rating: () Includes how well the website interface is designed and easy to use; there are some really aggravating online DVD rental sites out there.

Service Rating: () This measure of customer service--which includes DVD turnaround times--is the least "scientific" rating, relying mainly on reports we've gathered from the net.

Titles: The estimated total number of available DVD titles. An average video store might have 3-5,000 title, while New Zealand's mainstream, online DVD rental companies all stock over 22,000 titles-- probably have all the DVD titles you'll ever want.

Phone Support: Only some DVD rental companies offer a real customer service phone number; important as it can be very frustrating and slow trying to use email alone.

Free Trial: These are usually a standard two weeks. Read the Terms on each DVD rental company's site if you're pursuing a free trial, as many have strict requirements for cancellation. If you're very cheeky you can "free trial hop" down the list and enjoy free DVD rentals.

Prices: In New Zealand dollars per month (tax not included) for standard, unlimited 1 to 3 disc at-a-time DVD rental subscriptions. This does not include volume discounts sometimes offered for paying a year in advance--see the individual DVD rental company reviews for this information.